Shipping Info

Orders over $100 receive Free Shipping. 

These rates apply to the contiguous United States (those are the states that are all connected - not Hawaii and Alaska). All orders shipped to Alaska and Hawaii will be automatically charged $35 for FedEX 2nd Day Air. FedEx and UPS does not ship to PO Boxes. Please provide a physical address - like your house or office - in the 'ship to' portion of your order. All orders will require an adult signature which cannot be waived

Carriers:

We use FedEx as our domestic carrier, but can use UPS or USPS if requested. This may cause a one day delay in the day it is shipped.

Insurance

Everything we ship - both domestically and internationally - is completely insured by either FedEx or our third party insurer.

Timing

We do our very best to ship every in-stock item and order within 24 hours of it being placed. If a portion of your order is not currently available, we will contact you as soon as possible. All orders placed before 1pm Tuesday - Friday should be shipped that day but this is not guaranteed. Please call the store at 323.951.9540 to ensure the order can be shipped the same day. The arrival of your order - if shipped UPS Ground - will depend on your location, but please estimate about 3-7 business days from the day it is shipped. We sometimes choose to ship USPS priority mail. FedEx and UPS 2nd Day Air will arrive two business days after it is shipped. (If your order goes out on Monday, it will arrive on Wednesday.) Fed Ex / UPS Overnight will arrive the following business day after it has been shipped.

International Shipping:

We are happy to ship to a non-US address provided it is being sent to the billing address associated with the credit card being used to most countries. If PayPal is being used, they will do an address verification. We charge a flat fee of $65USD to $100USD for most international shipping and handling. Our international shipping carrier depends on the insurance value and destination of the order. If you are receiving your order outside of the United States, you will be responsible for all taxes, duties and brokerage fees incurred through the customs department of the country to which you are shipping. It is possible for some orders to experience a delay in customs. We have no control over this and ask that you contact your local customs agency if necessary. We reserve the right to not ship to certain countries. Once the package is signed for, we are not responsible for it or its contents. We always declare the full value of any shipments.